Payment Policy

Welcome to Carpetstobuy! We aim to make your shopping experience as seamless and secure as possible. Below you will find our payment policy details.

Accepted Payment Methods

• PayPal: We accept payments through PayPal. This ensures that your transactions are secure and protected. You can use your PayPal account to make payments, or pay using your credit/debit card through PayPal without having a PayPal account.

Payment Process

1. Adding Items to Your Cart: Browse our collection of carpets and add your desired items to your shopping cart.
2. Proceed to Checkout: Once you have selected your items, proceed to the checkout page.
3. Select PayPal as Payment Method: At checkout, choose PayPal as your payment method. You will be redirected to the PayPal website to complete your payment.
4. Complete Payment: Log in to your PayPal account or choose the option to pay with your credit/debit card. Follow the prompts to complete your payment.
5. Order Confirmation: After your payment is processed, you will receive an order confirmation email from us at Carpetstobuy. This email will contain your order details and receipt.

Payment Security

• Secure Transactions: We take your security seriously. All transactions are processed through PayPal, which uses advanced encryption and fraud prevention tools to keep your information safe.

Payment Issues

• Payment Failures: If your payment fails or is declined, please check your PayPal account or credit/debit card details and try again. If the issue persists, contact PayPal support or reach out to our customer support team at support@carpetstobuy.co.uk for assistance.
• Order Status: If you do not receive an order confirmation email within a few hours of completing your payment, please check your spam/junk folder or contact our support team to verify your order status.

Refunds and Returns

• Refund Process: In the event that a refund is necessary, it will be processed back to your original payment method via PayPal. Please allow a few business days for the refund to appear in your account.
• Return Policy: For details on our return policy, please refer to our Return Policy page.

Contact Us

• If you have any questions or concerns regarding our payment policy, please do not hesitate to contact our customer support team at support@carpetstobuy.co.uk.

Thank you for shopping with Carpetstobuy!

Carpetstobuy.co.uk